Politique de Confidentialité
Politique de Confidentialité
ARTICLE 1 – RENSEIGNEMENTS PERSONNELS RECUEILLIS :
Lorsque vous effectuez un achat sur notre boutique, dans le cadre de notre processus d’achat et de vente, nous recueillons les renseignements personnels que vous nous fournissez, tels que votre nom, votre adresse et votre adresse e-mail.
Lorsque vous naviguez sur notre boutique, nous recevons également automatiquement l’adresse IP de votre ordinateur, qui nous permet d’obtenir plus de détails sur le navigateur et le système d’exploitation que vous utilisez.
Marketing par e-mail (le cas échéant) : Avec votre permission, nous pourrions vous envoyer des e-mails au sujet de notre boutique, de nouveaux produits et d’autres mises à jour.
ARTICLE 2 – CONSENTEMENT
Comment obtenez-vous mon consentement ?
Lorsque vous nous fournissez vos renseignements personnels pour conclure une transaction (vérifier votre carte de crédit, passer une commande, planifier une livraison ou retourner un achat), nous présumons que vous consentez à ce que nous les recueillions et les utilisions à cette fin uniquement.
Si nous vous demandons vos renseignements pour une autre raison (ex. marketing), nous vous demanderons directement votre consentement explicite ou vous donnerons la possibilité de refuser.
Comment puis-je retirer mon consentement ?
Si après nous avoir donné votre consentement, vous changez d’avis, vous pouvez nous en aviser en nous contactant à :
contact@newvalya.com
ARTICLE 3 – DIVULGATION :
Nous pouvons divulguer vos renseignements personnels si la loi nous y oblige ou si vous violez nos Conditions Générales de Vente et d’Utilisation.
ARTICLE 4 – SHOPIFY :
Notre boutique est hébergée sur Shopify Inc. Ils nous fournissent la plateforme e-commerce en ligne qui nous permet de vous vendre nos services et produits.
Vos données sont stockées dans le système de stockage de données et les bases de données de Shopify, sur un serveur sécurisé protégé par un pare-feu.
Paiement :
Si vous réalisez votre achat par le biais d’une passerelle de paiement direct, Shopify stockera vos renseignements de carte de crédit, chiffrés selon la norme PCI-DSS. Ils sont conservés aussi longtemps que nécessaire pour finaliser la transaction, puis supprimés.
Toutes les passerelles de paiement direct respectent la norme PCI-DSS (Visa, MasterCard, American Express, Discover).
Pour plus d’informations, consultez les Conditions d’Utilisation de Shopify
ou la Politique de Confidentialité de Shopify
ARTICLE 5 – SERVICES FOURNIS PAR DES TIERS :
Les fournisseurs tiers que nous utilisons ne recueillent, utilisent et divulguent vos renseignements que dans la mesure du nécessaire pour exécuter leurs services.
Cependant, certains tiers (ex. passerelles de paiement) ont leurs propres politiques de confidentialité. Nous vous recommandons de les lire attentivement.
À noter : certains fournisseurs peuvent être situés dans une autre juridiction. Vos renseignements pourraient donc être régis par les lois de cette juridiction.
Exemple : Si vous êtes situé au Canada et qu’un paiement est traité aux États-Unis, vos renseignements pourraient être soumis à la législation américaine.
Une fois que vous quittez notre site ou êtes redirigé vers un site/app tiers, vous n’êtes plus régi par notre Politique de Confidentialité ni par nos Conditions Générales de Vente et d’Utilisation.
ARTICLE 6 – SÉCURITÉ :
Nous prenons des précautions raisonnables pour protéger vos données personnelles et suivons les meilleures pratiques de l’industrie.
Si vous nous fournissez vos informations de carte de crédit, elles seront chiffrées par SSL et conservées avec un chiffrement AES-256.
FICHIERS TÉMOINS (COOKIES)
Voici des fichiers témoins que nous utilisons :
\_session\_id : identificateur unique de session
\_shopify\_visit : durée 30 min depuis la dernière visite
\_shopify\_uniq : expire à minuit, calcule le nombre de visites par client
cart : persiste pendant 2 semaines
\_secure\_session\_id : identificateur unique de session
storefront\_digest : identificateur unique (pour les boutiques protégées par mot de passe)
ARTICLE 7 – ÂGE DE CONSENTEMENT :
En utilisant ce site, vous déclarez avoir au moins l’âge de la majorité dans votre État ou province de résidence et avoir donné votre consentement pour permettre à toute personne mineure à votre charge d’utiliser ce site.
ARTICLE 8 – MODIFICATIONS DE CETTE POLITIQUE :
Nous nous réservons le droit de modifier cette politique à tout moment. Les modifications prennent effet immédiatement après leur publication sur notre site.
Si notre boutique est acquise ou fusionnée, vos renseignements pourraient être transférés aux nouveaux propriétaires.
QUESTIONS ET COORDONNÉES :
Pour accéder à, corriger, modifier ou supprimer toute information personnelle que nous avons à votre sujet, déposer une plainte, ou obtenir plus d’informations, contactez notre agent responsable des normes de confidentialité à :
contact@newvalya.com
[Re: Agent des Normes de Confidentialité]
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Marché US,UK, AUSTRALIE (et reste du monde)
Privacy Policy
Effective as of [Date de dernière modification].
This “Privacy Policy” describes the privacy practices of Newvalya
, and our subsidiaries and affiliates (collectively, “Newvalya”, “we”, “us”, or “our”) in connection with the newvalya.com website, and any other online services that we control and which post or link to this Privacy Policy (the “Service”), and the choices available to you with respect to your personal information.
For purposes of this Privacy Policy, unless otherwise stated, “personal information” means information relating to an identified or identifiable individual, and does not include aggregate information or information that does not identify you.
This Privacy Policy does not apply to the processing of personal information by third parties or personal information collected in the context of your employment with us.
Personal Information We Collect :
We collect personal information about you in a variety of contexts, as described below.
Personal information you provide to us through the Service
When you use the Service, you may be asked to provide personal information to us, such as when you register an account, make a purchase, sign-up for our marketing materials , participate in a promotion, respond to our surveys, or contact support. The categories of personal information we collect include:
Contact identifiers, such as your first and last name, email address, postal address, and phone number.
Characteristics or demographics, such as your age, date of birth, gender, and country.
Commercial or transaction data, such as records of products or services you purchased, obtained, or considered, including your order history and order details.
Profile data, such as your interests and preferences.
Account credentials, such as your password, password hints, and other information for authentication or account access.
Payment information, such as your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments. This information is processed by our payment processors.
Communications, such as any content you provide when you contact us with questions, feedback, survey responses, or otherwise correspond with us.
User-generated content, such as any content you provide when you publicly post (including product reviews).
Contact identifiers for other individuals, such as first and last name, email address, and postal address about others for whom you purchase an item or gift.
Please do not provide any personal information that we do not request.
Automatic collection of personal information from your browser or device
When you use the Service, we and third parties we work with may automatically collect personal information from your browser or device. The categories of personal information we automatically collect include:
Device identifiers, such as your device’s IP address and Ad Id.
Device data, such as your device’s operating system type and version number, manufacturer and model, browser type, screen resolution, and regional and language settings.
Internet activity data, such as your browsing history and interactions, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, items placed in your shopping cart and items abandoned, access times, and duration of access.
Non-precise location data, such as general location derived from an IP address that indicates city or postal code level.
Precise location data, such as latitude/longitude, with your consent.
This automatic data collection is facilitated by cookies and similar technologies incorporated into our Service. See our Cookie Policy for details.
Personal information from business relationships.
Through our business relationships with you, we collect personal information about you such as your contact identifiers. This information is not subject to this privacy policy except as required by applicable law.
Personal information from other sources.
We also collect personal information about you from other sources. The categories of sources from which we collect personal information include:
Business partners, such as those engaged in joint marketing or promotional activities.
Data providers, such as data licensors of private and public databases.
Public sources, such as blogs, forums or where data is in the public domain.
Third party vendors and advertising partners.
Social media platforms with which you interact. For example, when you engage with our content on social media (such as through our brand page or direct message), we may collect personal information such as your contact identifiers and any comments you provide. We may also receive additional information from the social media platform that you have authorized the platform to disclose to us. If you publicly reference our Service on social media (such as by using a hashtag associated with us in a tweet or post), we may use your reference on or in connection with our Service.
Personal information we infer.
We infer new personal information from other information we collect, including by generating information about your likely preferences or other characteristics.
Sensitive personal information.
To the extent any of categories of personal information we collect are sensitive categories of personal information under applicable law, we process such personal information only for the limited purposes permitted by applicable law. We do not sell or use sensitive categories of personal information for purposes of targeted advertising or to make inferences.
How We Use Your Personal Information
We collect and use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:
Service delivery. We use your personal information to:
Provide and operate the Service, such as to enable you to make purchases of clothing and accessories that we have listed on the Service;
establish and maintain your account on the Service;
communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages;
provide customer support and maintenance for the Service; and
enable security features of the Service, such as by sending you security codes via email or SMS (if you have opted in), and remembering devices from which you have previously logged in.
Direct marketing. We use your personal information to send you Newvalya-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the Your Privacy Choices section below.
For research and development. We use your personal information for research and development purposes, including to analyze and improve the Service and our business, for example through use of surveys or cookies and other technologies. You may have the ability to limit some analytics through cookies and other technologies as described in the Your Privacy Choices section below.
Promotions. When you voluntarily enter a promotion, we use information as set out in the official rules that govern the promotion as well as for administrative purposes and as required by law. By entering a promotion, you agree to the official rules that govern that promotion, and that, except where prohibited by applicable law, we, the sponsor, and related entities may use your name, voice and/or likeness in advertising or marketing materials.
Advertising. We work with agencies, ad networks, technology providers and other third-party advertising companies to display ads on our Service and other websites and services. As part of this process, we incorporate cookies and similar technologies to automatically collect personal information about you (including the device identifiers, device data, internet activity data and/or non-precise location data described above) over time across our Service and other non-affiliated sites and services or your interaction with our emails, and use that personal information to serve ads that we think may interest you. This process is known as “targeted advertising.” You can learn more about your choices regarding targeted advertising in the Your Privacy Choices section below and our Cookie Policy. We also use audience matching services (which is a type of targeted advertising) to reach people (or people similar to people) who have visited our Service or are identified in one or more of our databases (“Matched Ads”). This is done by us providing a list of hashed email addresses to a third party or incorporating a pixel from a third party into our own Service, and the third party matching common factors between our data and their data. For instance, we incorporate the Facebook pixel in our Service and may disclose your hashed email address to Facebook as part of our use of Facebook Custom Audiences.
Recruitment. We use your personal information to make decisions about recruiting and in anticipation of a contract of employment.
For compliance, fraud prevention and safety. We use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Service; (d) comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber-attacks and identity theft.
At your direction or with your consent. We use personal information for additional purposes where you direct us to use it in a certain way. In some cases we may provide you notice of additional uses and specifically ask for your consent to collect, use or disclose your personal information.
Sometimes we aggregate or de-identify information so it is no longer considered personal information. We may use non-personal information for any purpose to the extent permitted by law.
How We Disclose Your Personal Information
We disclose your personal information to the following categories of persons for the purposes described in this Privacy Policy or at the time of collection:
Affiliates. Our subsidiaries and affiliates, for purposes consistent with this Privacy Policy.
Service providers. Companies and individuals that process personal information in order to provide services on our behalf (such as order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing and risk and fraud mitigation). To the extent required by law, we contractually prohibit our service providers from retaining, using, or disclosing information about you for any purpose other than performing the services for us, although we may permit them to use non-personal information for any purpose to the extent permitted by law.
Third party vendors. Some of the third party vendors we work with independently control the purposes and means of processing your personal information. For example, certain analytics, security, and fraud prevention vendors.
Advertising partners. Third party agencies, ad networks, technology providers and other advertising partners receive personal information from us for advertising purposes, including targeted advertising. These persons may act as our service providers, or in certain contexts, independently control the purposes and means of processing your personal information. You can learn more about your choices regarding targeted advertising in the Your Privacy Choices section below and our Cookie Policy.
Business partners. These are business partners in connection with offering co-branded services, selling or distributing our products, or engaging in joint marketing or promotional activities.
The public. Other users of the Service and the public, when you disclose personal information for public use. For instance, you may be able review a product that you purchased, and we will display your name along with the content you submit. We do not control how other users or third parties use any personal information that you make available to them. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.
Professional advisors. Professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
Authorities and other recipients for security and enforcement. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention and safety purposes described above.